kode4d Platform Privacy Notice

This page describes what we collect when you use kode4d and how we keep that data protected. When you download our Android app or access kode4d via Safari on iOS, we collect information to verify your identity, process your deposits and withdrawals, and deliver our sportsbook and casino services. We store that data on encrypted servers and share it only with processors who help us run your account and settle your positions.

We collect your personal data only because our platform requires it. KYC (Know Your Customer) verification, payment processing, and account security all depend on information we ask you to provide. We use your email to confirm deposits, notify you of withdrawals, and send security alerts if we detect unusual activity. Your phone number is stored only for account recovery and password reset—we do not share it with third parties without your consent.

We respect your privacy and comply with data protection principles. You can request access to your data, ask us to delete it, or withdraw from our service at any time. This page explains our full data practice so you understand what we do with your information.

What data we collect on kode4d

We collect your name, date of birth, email address, and phone number when you register an account. We also collect your national ID number and request a photo of your ID card for verification. Your address is required for compliance with local gaming laws in your jurisdiction. We ask for this information during account setup, and we store it encrypted on our secure servers. This is standard for any financial platform that processes deposits and withdrawals.

When you use kode4d, we log your activity—positions you place, deposits you make, and withdrawals you request. We also record your IP address, browser type, and device model to detect fraud and unauthorized access. If you withdraw funds via DANA, e-wallet, mobile banking, or local payment, we record which payment method you used and the transaction reference so we can match it to your account. This transaction data is kept for 7 years to comply with local financial regulations in Jakarta and other supported regions.

How we use your data on kode4d

We use your personal data to verify your identity and open your account. KYC documents (ID card, selfie) are checked against official registers to ensure you are who you claim to be. We compare your stated address against your ID to prevent duplicate accounts and fraud. This verification happens once during account opening and takes up to 24 hours.

We use your payment information to process deposits and withdrawals. When you deposit via online payment or a e-wallet Virtual Account, we store the transaction details so we can reconcile them with bank records. We monitor your withdrawal requests to check for unusual patterns—such as a withdrawal that exceeds your available balance or multiple withdrawals in a short timeframe. This is standard fraud prevention and protects your account from compromise.

We use your email and phone for transactional purposes only—to confirm account changes, notify you of deposit credits, and alert you if we detect a login attempt from an unfamiliar device. We do not send marketing emails or promotional SMS unless you opt in. You can unsubscribe from notifications at any time in your account settings.

Third-party processors and data sharing

We share your data only with processors who help us operate kode4d. Our payment processor receives your transaction data so they can facilitate deposits and withdrawals. Your KYC documents may be shared with a verification service that checks your ID against government records. We also share anonymized gameplay data with game providers—they receive information about which games you play but not your personal identity or account balance.

Our servers may sit outside your jurisdiction, but we apply the same data protection standards to all locations. If we move your data to another country, we ensure that country has equivalent privacy laws or we apply contractual protections. We do not sell your data to third parties, and we do not use your personal information for marketing to other companies.

Your rights on kode4d

You have the right to request a copy of your personal data. Contact our support team with your request, and we will provide a file of everything we hold about you within 30 days. You can also ask us to correct inaccurate information—for example, if your phone number changed or your address is wrong, we update it immediately in our system.

You can request deletion of your account and all associated data. If you close your account, we retain transaction records for 7 years to comply with financial regulations in Surabaya, Bandung, and other supported regions. Personal data like your email and phone number are deleted after 30 days. If you dispute a position or withdrawal, we may retain relevant data longer to resolve the dispute.

Our commitments and how to contact us

We are committed to protecting your data and respecting your privacy. We update this policy annually to reflect changes in our practices or local law. If we make material changes—such as processing your data differently—we notify you via email and ask for your consent before the change takes effect. You can contact our support team anytime if you have questions about how we handle your information or to exercise your privacy rights.

Our data protection officer can be reached via the contact form on kode4d. We respond to data subject requests within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority. We cooperate with all regulatory inquiries regarding user data. Access to kode4d is available only where applicable law permits gaming and betting activity.

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